The Community and Public Sector Union's survey of 330 workers found they were regularly exposed to verbal abuse, death threats and even physical assaults.
Centrelink, which employs 27,000 public servants in more than 300 offices around the country is responsible for distributing tens of billions of dollars in welfare and family payments a year.
One manager reported that "countless" staff had been beaten up by angry welfare recipients.
The CPSU said a third of those surveyed had received death threats and nearly two-thirds were verbally abused in the past three months. more
The minister, Nick Minchin says* that there are only approximately three occasions per annum where police are called to each Centrelink office.
I reckon the police have a more dangerous job.
Or service people.
*sorry, no link, heard in a sound bite on ABC Radio News.